Help / Support

You need help?

Please feel free to contact our customer service by phone at 04761 9790 or send an e-mail to info@lattoflex.com.

You can also use our contact form.

Functional

Functional cookies are absolutely necessary for the functionality of the webshop. These cookies assign a unique random ID to your browser so that your unhindered shopping experience can be guaranteed over several page views.

Session Cookie:
The session cookie stores your shopping data across multiple page views and is therefore essential for your personal shopping experience.
Wish list:
The cookie enables a wish list to be made available to the user across sessions. This means that the notepad remains available across several browser sessions.
Device Assignment:
The device assignment helps the shop to ensure the best possible display for the currently active display size.
CSRF token:
The CSRF token cookie contributes to your security. It strengthens the protection of forms against unwanted hacking attacks.
Login token:
The login token is used to recognise users across sessions. The cookie does not contain any personal data, but enables personalisation across multiple browser sessions.
Cache exception:
The cache exception cookie allows users to read individual content independently of the cache memory.
Cookies active check:
The cookie is used by the website to find out whether cookies are allowed by the site user's browser.
Cookie settings:
The cookie is used to store the site user's cookie settings over multiple browser sessions.
Hubspot chat:
This cookie is used to recognise visitors who chat with via the Messages tool. If visitors leave the website before they have been added as a contact, this cookie remains associated with their browser. If there is already a chat history with the visitor and the visitor later returns to the website using the same browser (with the same cookies set), their conversation history will be loaded into the Messages tool.
Store locator consent:
Serves to provide the dealer search on the basis of Google Maps
Payments by PayPal:
Enables payments via the payment provider PayPal
Chrome AddOn:
Chrome Addon ImTranslator, language adaptation
Chrome AddOn:
Chrome Addon ImTranslator, language adaptation
Anzeige Monitor:
Needed to determine the number of monitors that make up the desktop.
Bluecoat Network:
This cookie is associated with Bluecoat's proxy server technology. It is generally not actually set by the website visited, but as a result of accessing the website via a network (such as a corporate network) using Bluecoat technology. This cookie is therefore not a function of the website you are on, but set from a Bluecoat-enabled network.
User's origin page:
The cookie saves the user's page of origin and the first page visited for further use.
Auto refresh position:
This is a browser-based cookie used to store the user's position on a page as they move between pages on the website.
Activated cookies:
Saves which cookies have already been accepted by the user for the first time.
Payments by PayPal:
Enables payments via the payment provider PayPal
Session ID:
Session cookies therefore store information about the current session.
CSRF token:
Serves the security of the site and ensures the function
Marketing

Marketing cookies are used to serve advertisements on the website in a targeted and individualized manner across multiple page views and browser sessions.

Hubspot tracking:
This cookie is used to record the identity of a visitor This cookie is passed to the HubSpot software when a form is submitted and is used when contacts are de-duplicated.
Hubspot Tracking:
The main cookie for visitor tracking. It contains the domain, the user token (utk), the first timestamp (of the first visit), the last timestamp (of the last visit), the current timestamp (for this visit) and the session number (increases with each subsequent session).
Hubspot tracking:
This cookie tracks sessions. It is used to determine if the HubSpot software needs to increment the session count and timestamps in the __hstc cookie. It contains the domain, the number of page views (viewCount, increases with each page view [pageView] in a session) and the session start timestamp
Google AdSense:
The cookie is used by Google AdSense to promote advertising efficiency on the website.
Hubspot visitor preferences:
This cookie is used to record the categories a visitor consented to. It contains data on the consented categories.
Tracking

Tracking cookies help the store operator to collect and evaluate information about the behaviour of users on their website.

Script tag:
Collects statistical data on user website visits, such as the number of visits, average time spent on the website and which pages were loaded. The purpose is to segment website users by factors such as demographics and geographic location so that media and marketing agencies can structure and understand their audiences to enable tailored online advertising.
Script tag:
Collects statistical data on user website visits, such as the number of visits, average time spent on the website and which pages were loaded. The purpose is to segment website users by factors such as demographics and geographic location so that media and marketing agencies can structure and understand their audiences to enable tailored online advertising.
Script tag:
Collects statistical data on user website visits, such as the number of visits, average time spent on the website and which pages were loaded. The purpose is to segment website users by factors such as demographics and geographic location so that media and marketing agencies can structure and understand their audiences to enable tailored online advertising.
Partner programme:
Partner programme cookies
Analytics Etracker
This website uses cookies.
We would like to offer you interesting and up-to-date information about our products and services and your sleep. With your permission, we will learn more about your use of our pages through cookies (link/menu function with information, especially about the usage time). We will not identify you by name. We also share information about your use of our website with our social media, advertising and analytics partners. Our partners may combine this information with other information you have provided to them or that they have collected as part of your use of the services.
Without your permission, we only use functional cookies that are necessary for the function of this site.
Please set the cookies to ACTIVE where you would like to consent to the use of cookies . Or continue without any further cookies by clicking on Accept only functional cookies
More information